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From Guesswork to Control: Addressing Project Inefficiency through NetSuite ERP Implementation

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Scaling a business is never straightforward, particularly when projects sit at the centre of operations. During our recent live demonstrations at the Lumenia ERP HEADtoHEAD™ event, one insight stood out: many organisations continue to struggle with persistent project inefficiencies. Despite having strong teams and ambitious goals, too many rely on manual processes and gut instinct to manage their projects – leading to budget overruns, delayed timelines, and unnecessary frustration instead of sustainable growth.

Thankfully, with the right technology in place, project-based organisations can shift from uncertainty to confidence. Implementing NetSuite ERP can reshape how your business manages projects – helping you move from ‘getting by’ to truly driving performance and profitability.

Live insights from ERP HEADtoHEAD™

Our team saw first-hand how many companies are still facing barriers to scaling their project operations. The challenges we observed reflected a clear need for more effective solutions:

Many project-led organisations still depend on legacy systems or manual spreadsheets for scheduling, tracking, and reporting performance

As projects grow, decision-makers often face increased risks of missed billing events, scheduling conflicts, and scope creep

There’s a growing demand for real-time, actionable insights – leaders want dashboards that consolidate financial, operational, and client data in one accessible space

NetSuite provides a complete, connected solution designed to deliver this level of control and visibility. It empowers clarity, collaboration, and oversight – the essential ingredients for transforming inefficiency into success.

How project inefficiency impacts scaling businesses

Project inefficiency directly affects business growth. Whether your organisation is well established or scaling rapidly, small inefficiencies can quickly escalate. Budget overruns and unplanned costs reduce margins, while manual updates and disjointed systems slow progress.

Many teams still lack real-time visibility, forcing managers to chase updates through emails or spreadsheets. When financials, scheduling, and resource management are handled in isolation, bottlenecks and miscommunication arise. Forecasting becomes reactive, making it difficult to plan confidently for future demand.

These recurring challenges were consistently highlighted at this year’s event. As businesses scale, outdated tools and disconnected processes can quickly shift from helpful to harmful.

Common causes of project inefficiency

Before exploring how to resolve inefficiencies, it helps to understand where they come from:

• Fragmented Data – When project data is spread across multiple systems, tracking progress becomes slow, inconsistent, and unreliable.

• Reactive Management – Without proactive insights, teams identify issues only after they’ve become costly problems.

• Manual Processes – Handling approvals, billing, and reporting manually introduces errors and slows operations.

• Lack of Integration – When finance, CRM, and inventory systems don’t communicate, effective planning becomes nearly impossible.

• Limited Forecasting – Without reliable data, managers rely on guesswork rather than informed predictions.

How to tell if project management needs fixing

If you’re unsure whether your project management systems are holding you back, consider the following:

1. Do projects frequently exceed their budgets?

2. Does reporting require manual consolidation from multiple systems?

3. Are project KPIs easily visible to key stakeholders?

4. Is resource scheduling still handled manually?

5. Are billing events or milestones ever delayed or missed?

6. Can management accurately forecast workload, cash flow, and profitability?

7. Are your finance and operational teams working on separate systems?

If several of these sound familiar, it may be time to explore NetSuite ERP implementation as a modern solution for your business.

How implementing NetSuite solves project inefficiency

Moving from guesswork to control begins with real-time visibility. A NetSuite ERP implementation empowers businesses to improve oversight, collaboration, and efficiency across all projects.

Unified Visibility and Reporting

NetSuite offers a single, centralised dashboard where data is always up to date. Teams and stakeholders can track progress, milestones, and financials in real time – supporting informed, data-driven decision-making.

Proactive Problem-Solving

By integrating data across departments, teams can identify risks early, act quickly, and prevent costly issues such as scope creep or missed deadlines. Predictive insights enhance forecasting and enable smarter resource planning.

Seamless Collaboration

NetSuite connects finance, operations, and service delivery within one unified system. With mobile access and shared visibility, everyone remains aligned – improving accountability and transparency at every stage.

Automated Workflows

Repetitive, manual tasks can be automated, reducing the risk of errors and freeing staff to focus on high-value work. Projects can be managed more efficiently, with clear visibility over skills, workload, and resource availability.

Scalable, Industry-Specific Solutions

NetSuite evolves with your organisation, supporting multi-entity structures, tailored workflows, and industry-specific functionality. As your business grows, your ERP grows with you – ensuring continued control and flexibility.

Moving forward with more control

Project-driven businesses often face similar challenges when scaling. With NetSuite, you can gain the clarity, automation, and insight needed to take full control of your operations.

As a trusted NetSuite partner in Ireland, OSSM helps businesses implement ERP solutions that deliver measurable improvements. From initial discovery to tailored development, we support you every step of the way – ensuring your system empowers real progress and growth.

With OSSM, you’ll have a partner committed to helping you turn complexity into clarity and inefficiency into opportunity. Get in touch today to learn how we can help your business move from guesswork to control.

About the Author

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Brian Doherty

Brian is an accomplished Project Manager with a background in the ERP software industry. He possesses expertise in Business Process, Sage Products, NetSuite, Requirements Analysis, and Technical Support. As the NetSuite Systems Design Specialist of OSSM, Brian has directly implemented or been involved in the implementation of NetSuite ERP cloud-based software in various businesses across multiple sectors.

Modern Irish office using natural light to represent the clarity, transparency, and efficiency delivered by NetSuite ERP benefits.

How NetSuite Overcomes ERP Limitations That Cost CEOs Time, Profit and Peace of Mind

Modern Irish office using natural light to represent the clarity, transparency, and efficiency delivered by NetSuite ERP benefits.

For CEOs driving growth, Enterprise Resource Planning (ERP) can be a game-changer. A unified platform simplifies processes, consolidates data, and unlocks strategic decision-making. ERP systems provide leaders with real-time insights to make confident choices, keep stakeholders informed, and stay ahead of competitors. 

However, not all ERP systems deliver equally. When software fails to integrate with key tools, adapt to change, or provide a clear business overview, unexpected roadblocks appear. Many companies treat ERP as a “set and forget” solution, assuming it will scale automatically. In reality, even the best ERP systems need regular review as businesses evolve, expand, and manage growing teams. Neglecting ERP can cost CEOs time, profits, and peace of mind. 

The hidden costs of ERP limitations 

ERP systems should provide clarity and control, but common limitations drain resources and slow decision-making: 

Fragmented Data – Information scattered across finance, CRM, projects, and other systems forces CEOs to manually piece together reports. 

Rigid Workflows – Inflexible systems require teams to adapt to software instead of software supporting the business, slowing innovation. 

Delayed Visibility – Without real-time dashboards, leaders make decisions based on outdated numbers, reacting to yesterday’s challenges. 

Poor Integration – Lack of connectivity with other business-critical tools creates duplication, bottlenecks, and errors. 

Complex Upgrades – Older platforms may require expensive, disruptive upgrades or replacements to support growth and new operations. 

The result? Lost time, missed opportunities, and restless nights wondering if the business is on track. 

A common CEO dilemma 

Ray Ryan, CEO of OSSM, shares a familiar experience: 

“Before NetSuite, our key data was scattered across finance, CRM, and project management systems. Now, everything is in one database. From project profitability to cash flow forecasts and sales pipelines, I can quickly get a clear picture of our performance on a single dashboard. This visibility has been crucial in running our business effectively.” 

Ray’s experience is something many CEOs can relate to. When old systems aren’t revisited, upgraded, or reimagined for new challenges, businesses hit limits. NetSuite ERP removes those limits – delivering value without compromise. As the business landscape shifts and competitors adapt, having an all-in-one piece of software can help you stay up-to-date and keep pace.  

Common ERP limitations CEOs must address 

Understanding and fixing common ERP limitations can help CEOs decide whether it’s time to upgrade their ERP software: 

Isolated Data & Blind Spots – Disconnected systems obscure performance insights, increasing risk and missed opportunities. 

Manual Workarounds – Spreadsheets and offline tools slow processes, introduce errors, and reduce analytical reliability. 

Slow Decision-Making – Consolidating data manually delays action, limiting proactive responses. 

Integration Headaches – Systems that can’t connect with new applications create IT bottlenecks and reduce agility. 

Many of these issues come to light during periods of growth, digital transformation, or regulatory change. CEOs should keep a careful eye on these challenges and address them proactively before they have an impact on operations or profitability. 

Why ERP needs continuous re-evaluation  

ERP software should never be a “set and forget” investment. Over time, businesses change their strategies or expand into new markets, and software must keep up. Essential reasons to regularly reassess your ERP setup include: 

Growth & Expansion – Multi-entity consolidation, new products, and global compliance require adaptable platforms. 

Process Change – New operating models, services, or regulations demand updated workflows and configurations. 

Tech Innovation – Advances in cloud, integration, and AI offer capabilities that should be leveraged. 

Security & Compliance – Evolving threats and regulations require robust controls and audit trails. 

Team Needs – Growing teams need modern interfaces, mobile access, and collaborative tools. 

Regular reviews will help align your business goals and ERP technology, preventing complacency and unlocking new capabilities.  

What makes NetSuite different for CEOs   

NetSuite is a flexible cloud solution that modernises processes and provides transparency across operations. Key benefits for CEOs include: 

Personalised Dashboards – Instant access to cash flow, sales pipelines, and overdue invoices on a single, consolidated view. 

Real-Time Data – Decisions are based on current, not outdated, information, enabling proactive management. 

Scalability – NetSuite can grow with your business, supporting acquisitions, multi-entity structures, and new products. 

Automated Workflows – Reduces human error and saves time through automation of routine tasks. 

Seamless Integration – Connects easily with other business tools, enabling smooth data flow and reducing friction. 

From daily operations to strategic oversight, NetSuite empowers CEOs with clarity, speed, and peace of mind.

Choose OSSM to upgrade your ERP 

If your current ERP leaves you guessing, struggling with hidden risks, or hindered in decision-making, it’s time to upgrade. NetSuite ERP delivers integration, automation, and real-time control – all essential for growth and CEO peace of mind. 

Partnering with experienced NetSuite consultants ensures your system is optimised for your evolving business. OSSM guides CEOs through strategy, implementation, and ongoing refinement, making your NetSuite journey seamless and effective. 

Contact our team to book a free ERP review and discover how NetSuite can transform your business. 

About the Author

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Sinéad Galligani

Sinéad has been involved in the software industry, particularly in ERP, for over 25 years. Her career has spanned various roles, including Account Management, Key Account Management, and Business Development. In 2013, she became the Marketing Manager for The Noledge Group and now serves as the Chief Marketing Officer (CMO).

Man with tablet checking manufacturing floor

Why Manufacturers Struggle to Scale with Outdated Manufacturing ERP Systems

Man with tablet checking manufacturing floor

Many manufacturers only realise how much their old ERP software is slowing them down when growth starts to stall. A system that once worked well can turn into a bottleneck, making it hard to keep production on track, understand what’s happening across the plant, or seize new opportunities. In today’s competitive environment, your software should help you grow, not hold you back.

Across every sector, manufacturing companies are turning to modern manufacturing software systems to stay competitive. Rising customer demand, tighter regulations, and plans to move into new markets all put pressure on processes that may have been reliable years ago but are now out of date. If you keep running into the same problems and patching them with quick fixes, it’s a clear sign your ERP system is no longer keeping pace with your business.

Below, we look at the most common reasons manufacturers struggle to scale with outdated systems and how a modern manufacturing ERP system can help.

Why old manufacturing software systems cause growing pains

Manufacturers face constant pressure to cut costs, work efficiently with fewer resources, and respond quickly to market changes, all while maintaining high quality. The biggest barriers to success often aren’t on the shop floor – they’re buried in ageing ERP software. If these issues sound familiar, it may be time to rethink how your technology supports growth.

A) High maintenance costs

If your team spends more time fixing glitches than improving operations, your ERP has become a liability. Many manufacturers rely on disconnected programs that need frequent troubleshooting and expensive add-ons just to stay functional. Over time, those costs often exceed the price of a modern upgrade, draining funds that could go toward innovation, training, or hiring.

B) Limited functionality

Outdated systems rarely integrate well with newer tools. When staff must re-enter data into separate platforms for finance, production, and inventory, errors and delays multiply. Limited automation adds to the burden. These gaps create silos, hide information, and slow productivity – making everyday work harder than it needs to be and leaving opportunities on the table.

C) Security and compliance risks

Older manufacturing ERP systems typically fall behind on security updates and compliance features. Without up-to-date access controls, audit logs, or real-time traceability, you face higher risks of cyberattacks, failed audits, and supply chain disruptions. For manufacturers in regulated industries, the financial and reputational damage from a security breach can be severe.

D) Lack of real-time visibility

Important decisions are hard to make when you’re looking at last week’s numbers. Many older systems can’t provide live data, so forecasting errors, missed deadlines, and incomplete orders become common. Real-time visibility is now essential for accurate planning and fast responses to market shifts.

E) Difficulty scaling

Expanding into new markets, adding product lines, or opening another facility should be exciting. With outdated ERP software, even small changes like adding users or a new currency often require custom development, delaying projects and raising costs. If growth consistently triggers technical headaches, your system is standing in the way.

Recognising these pain points is the first step toward a better solution. Modern manufacturing software systems address them directly, giving you the tools to compete and grow.

How a modern manufacturing ERP system helps

A unified system such as NetSuite Manufacturing brings together production, inventory, supply chain, and financial data in one place. By replacing a patchwork of outdated tools, it provides the insights and flexibility manufacturers need to run complex operations. Here are some of the key advantages.

A) End-to-end visibility

See what’s happening across your business in real time. A unified cloud platform delivers accurate data for faster, more confident decisions.

B) Automated workflows

Automation reduces manual tasks and errors, so teams can focus on higher-value work and keep pace with demanding production schedules.

C) Advanced inventory management

Demand forecasting, automatic reordering, and live inventory tracking help maintain the right stock levels and reduce waste.

D) Stronger supply chain oversight

Better supply chain visibility keeps materials and finished goods moving smoothly and makes collaboration with suppliers easier.

E) Built-in quality and compliance

Integrated checks throughout the production process support industry regulations and ensure consistent standards, reducing the risk of costly mistakes.

F) Easy cloud scalability

Add new sites, product lines, or users as your business grows without major IT projects or delays.

G) Seamless integration

NetSuite adapts to your specific workflow and connects with other business applications, creating a complete solution rather than another isolated tool.

Ready to see the difference?

If an outdated ERP system is limiting your growth, upgrading to a modern manufacturing ERP system can transform how you operate. NetSuite Manufacturing covers every stage of the process, from order management to shipping, and gives you the flexibility to expand without technology getting in the way.

To explore how NetSuite can fit your business, reach out to us today.

About the Author

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Rob Van Der Velden

Rob Van Der Velden is a Consultant at OSSM, specialising in NetSuite implementation project management. He oversees the entire process from pre-sales to training, with expertise in Manufacturing, Project Management, Service Management, CRM, and Distribution & Warehouse Management. Rob excels in workshops, process definition, data migration, customisation, and change management, providing strategic guidance to optimise business processes.

Business professional holding a glowing cloud computing icon with connected file folders and security symbols, representing a move from Xero to NetSuite cloud ERP.

From Xero to NetSuite: The Natural Next Step for Finance Leaders

Business professional holding a glowing cloud computing icon with connected file folders and security symbols, representing a move from Xero to NetSuite cloud ERP.

When a company is starting out, entry-level accounting tools like Xero are hard to beat. They let you accept payments, issue invoices, track expenses, and submit VAT returns with little effort. The interface is user-friendly, the price is affordable, and it delivers exactly what a small business requires.

Growth, however, changes the picture. More customers, additional staff, and expansion into new markets create demands that basic software can’t always meet. Finance teams often lean on spreadsheets, add extra plug-ins, or spend hours piecing together simple reports. What was once straightforward begins to slow everything down, and your team ends up working around the system rather than being supported by it.

If that sounds familiar, it may be time to look beyond Xero. For many finance leaders, the logical next step is NetSuite, a complete cloud-based ERP platform designed for organisations that have outgrown small-business tools. In this blog, we’ll highlight the common signs it’s time to upgrade, the main advantages of NetSuite, and how to manage the transition smoothly.

Why businesses outgrow Xero

Outgrowing Xero isn’t a setback – it’s proof that your business is thriving. Challenges emerge when you need to manage multiple entities, currencies, or large transaction volumes. Reporting slows, audit controls can feel inadequate, and automation is limited. Manual workarounds and missed integration opportunities quickly become the norm.

When your operations reach this stage, the need for a more advanced platform becomes clear. Managing group structures, international operations, and high transaction volumes demands stronger automation, richer reporting, and built-in audit controls. Moving to a comprehensive ERP like NetSuite allows growing companies to replace multiple disconnected tools with a single, scalable system – removing manual workarounds and supporting long-term expansion.

Knowing when it’s time to upgrade

Deciding when to upgrade is just as important as choosing the software itself. Key warning signs include:

 Month-end close that takes longer with every cycle

Expansion into international markets with multiple currencies

 Complex structures such as subsidiaries or franchises

 The need for consolidated reporting after mergers or acquisitions

 KPI calculations that require multiple exports and pivot tables

If any of these issues sound familiar, your finance software is likely holding you back. A more comprehensive platform like NetSuite gives teams real-time data and the ability to support growth instead of chasing it.

NetSuite ERP benefits

Switching from Xero to NetSuite is more than a software upgrade. It’s a move to an enterprise-level system built to grow with you. Key benefits include:

A) Scalability and flexibility
NetSuite is designed to handle complex structures and international expansion. Local tax rules, languages, and regulations are supported out of the box, so the system evolves alongside your business.

B) End-to-end automation
A well-planned NetSuite implementation removes repetitive tasks such as manual reconciliations and data entry. With automation in place, finance teams can focus on forecasting, planning, and delivering strategic insights instead of chasing errors.

C) Advanced reporting and real-time insights
Custom dashboards and powerful analytics provide finance leaders with accurate data when they need it – no juggling spreadsheets or waiting for overnight updates.

D) Unified operations
NetSuite covers accounting, supply chain, CRM, and more in one platform. Finance teams work from a single source of truth, and you can add modules as your needs change.

E) Compliance and audit readiness
Keeping up with tax and regulatory changes is easier when your software updates automatically. NetSuite helps produce audit-ready financials and stay compliant across regions without extra manual effort.

Working with NetSuite ERP partners

Growing organisations eventually reach a stage where entry-level tools can’t keep pace. Moving from Xero to NetSuite isn’t just an upgrade – it’s an investment in a platform designed to scale, automate, and give finance leaders the insight they need. With the right guidance and a trusted Irish partner, the transition can be straightforward and the benefits immediate.

Changing systems can feel daunting, but experienced NetSuite ERP partners simplify the process. The right partner will plan the rollout, configure the software for your sector, and provide NetSuite training so your team can make the most of every feature.

If your business has outgrown Xero, exploring NetSuite is a natural next step. At OSSM, we work with companies across Ireland to deliver tailored implementations that fit real-world finance operations. Our team understands both the technology and the pressures on modern finance leaders, and we take a collaborative approach from planning through training and beyond.

Getting started with NetSuite

Ready to explore your options? Book your free ERP consultation to meet with an expert who can review your current setup, highlight system gaps, and share practical recommendations for improving efficiency, visibility, and control.

About the Author

Picture of Ray Ryan

Ray Ryan

Ray Ryan is the CEO of the Noledge Group.

With over 30 years of experience in the software industry, Ray's expertise spans from Unix systems to modern cloud ERP solutions. As CEO, he leads the Noledge Group in delivering cutting-edge technology that simplifies business operations for our clients.

Engineers overlooking a busy factory floor with workers and machinery, highlighting the role of manufacturing software systems in managing production operations.

The Role of Manufacturing ERP Systems as Northern Ireland Strengthens Its Global Manufacturing Position

Engineers overlooking a busy factory floor with workers and machinery, highlighting the role of manufacturing software systems in managing production operations.

Northern Ireland’s manufacturing sector is not only the backbone of local industry but also a major contributor to the region’s economic growth. According to recent research from Manufacturing NI, manufacturers accounted for almost half of the investment (47%) by Invest NI–supported businesses between 2018/19 and 2022/23. Five of Invest NI’s top 10 investors in that period were manufacturers. The Office for National Statistics (ONS) further highlights the sector’s strength: in 2021, 37.3% of Foreign Direct Investment (FDI) in Northern Ireland was in manufacturing – more than twice the UK average share. Manufacturing also remains one of the strongest contributors to net earnings from FDI in the region. 

This deep economic footprint highlights both the strength and the pressure manufacturers face today. To remain globally competitive, businesses must manage tight margins, complex supply chains, and ever-changing regulations – all while positioning themselves for growth. Outdated, disconnected systems no longer meet these demands. That’s why modern manufacturing ERP systems are becoming central to manufacturers’ ability to adapt, scale, and thrive. 

Why manufacturers need ERP now more than ever 

In today’s manufacturing landscape, efficiency and agility are critical. Yet many businesses still rely on legacy or siloed manufacturing software systems that create bottlenecks, errors, and visibility gaps. These inefficiencies not only slow production but also limit the ability to seize growth opportunities in a fast-moving market. 

NetSuite Manufacturing ERP is designed to meet these challenges head-on. By bringing procurement, production planning, inventory, warehouse management, finance, and reporting into one modern cloud platform, manufacturers can unlock real-time visibility, smarter automation, and complete operational control. 

Designed for modern manufacturing 

Unlike outdated or overly complex setups, NetSuite adapts to the way manufacturers actually work. It provides: 

• Supply chain management: Full visibility across the supply chain with better demand planning, real-time updates, and closer supplier collaboration. 

• Inventory management: Accurate demand forecasting and real-time tracking to ensure the right stock is always available – particularly critical for high-compliance sectors. 

• Production planning & scheduling: Data-driven scheduling that reduces downtime, aligns teams, and improves on-time delivery rates. 

• Quality control: Integrated checks across raw materials, work-in-progress, and finished goods to ensure consistent results. 

• Scalability: A system that grows with your business, whether you’re expanding product lines, regions, or production volumes. 

• End-to-end visibility: A 360° view of the entire operation, from warehouse to finance, with access to live data anywhere. 

A proven approach: Supporting growth in Irish manufacturing 

One of our clients – a well-known Irish company producing high-quality beds and furniture for both retail and hospitality – had ambitious plans to increase output by more than 40%. The business offered thousands of product variations, which made managing orders, forecasting materials, and overseeing production extremely complex. Their existing systems were fragmented and didn’t provide the visibility needed to make confident business decisions. 

We implemented a NetSuite ERP solution that integrated ordering, sales, accounts and manufacturing into one central system. The solution was tailored to the needs of the customer delivering transformative results. Teams now have real-time access to accurate sales and production data, enabling smarter forecasting and improved purchasing decisions. Sales staff reduced time spent following up on customer orders by 20%, freeing them to focus on growth opportunities. The business also gained the ability to better manage customer buying patterns, providing a more personalised service while reducing errors and waste. 

By moving to a centralised ERP solution, the company achieved greater visibility, faster decision-making, and the confidence to pursue ambitious expansion targets – all while improving customer satisfaction. This is just one of the many examples of NetSuite manufacturing projects we deliver to customers throughout Ireland the UK. 

Why OSSM?

As one of Ireland’s leading NetSuite partners, OSSM has deep experience in delivering ERP systems for the manufacturing sector. We don’t just implement software – we work with you to ensure your ERP solution is tailored, optimised, and future-ready. From implementation to ongoing support, our goal is to give you clarity, control, and confidence in every aspect of your operations.  

Speak with one of our ERP experts for tailored advice on your setup in a no-obligation consultation. 

Meet us at Northern Ireland’s largest manufacturing & supply chain event 

We are excited to showcase the power of NetSuite Manufacturing at the Northern Ireland Manufacturing & Supply Chain Conference on 11 September 2025. This is the perfect opportunity to learn how ERP can simplify, automate, and scale your manufacturing operations. 

On the day, our NetSuite experts will be on hand to discuss how the system provides a complete, real-time view of stock, production, finance, and reporting – all in one platform. We’ll also be available for one-to-one conversations to help you: 

• Benchmark your current setup against industry best practice 

 Get practical, no-obligation advice from ERP specialists 

 Explore tailored ERP solutions for your growth plans 

If you will be at the event, book a session with one of our experts here. 

About the Author

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Roger Gribbin

Roger Gribbin is an IT professional with over 25 years of experience in various roles, involving assisting customers with selection projects for ERP, CRM, and BI, as well as hands-on implementation and project management in medium-sized organisations in Ireland. He currently serves as the Sales Director for the Noledge Group.

Hotel staff opening a guest room door, symbolising how NetSuite Consulting Partners help the hospitality industry deliver seamless guest experiences.

ERP in Hospitality: How NetSuite Consulting Partners Deliver Success

Hotel staff opening a guest room door, symbolising how NetSuite Consulting Partners help the hospitality industry deliver seamless guest experiences.

In the hospitality industry, operational excellence is everything. Behind the scenes of every successful hotel group lies a need for systems that not only manage finance and procurement but also support multi-location operations, real-time reporting, and long-term growth. 

At OSSM, trusted NetSuite consulting partners, we work closely with hospitality businesses across the UK and Ireland to deliver ERP systems that meet these complex demands. Whether operating in a single country or expanding across borders, hotels require an agile, cloud-based platform that can keep pace with the industry’s unique challenges. 

Why ERP matters in hospitality 

Hospitality businesses operate in dynamic, fast-paced environments. They manage bookings, suppliers, compliance, procurement, and financials – often across multiple jurisdictions, time zones, and currencies. Relying on disconnected systems or manual spreadsheets makes it difficult to maintain consistency, control costs, or respond to market changes quickly. 

An ERP (Enterprise Resource Planning) solution like NetSuite can change that. By bringing core operations into a single platform, businesses gain real-time visibility, improved collaboration, and the flexibility to scale efficiently. 

Through our role as NetSuite consulting partners, OSSM ensures each implementation is configured around the specific needs of the client – whether that’s a boutique hotel brand, a fast-growing hospitality group, or an international operator with various properties. 

Common challenges we solve for hospitality clients

  1. Centralising operations across locations and countries

Hospitality groups often face fragmentation as they grow. Separate systems for each property, region, or function lead to inconsistent data and duplicated work. NetSuite offers a global, unified platform to run financial operations for all entities from one place – coordinating procurement, reporting, and consolidation across countries and currencies. 

This centralisation eliminates the need for multiple spreadsheets or bolt-on systems and enables greater control over financial and operational processes. 

  1. Access to real-time data for better decisions

In a competitive industry where timing is everything, access to accurate data can give hotel groups a strategic edge. NetSuite provides real-time reporting, dashboards, and KPIs across all business units – so management can track performance, respond to changes, and plan with confidence. 

Whether it’s monitoring occupancy trends, forecasting budgets, or reviewing supplier spend, hospitality businesses can make faster, more informed decisions with live data at their fingertips. 

  1. Scalability without disruption

Growth in hospitality can come fast – through new developments, acquisitions, or expanding into new regions. The ERP platform supporting that growth needs to be flexible enough to scale with the business. 

NetSuite’s modular structure allows businesses to evolve their system over time – adding new functionalities, subsidiaries, or integrations without having to rebuild from scratch. It’s this scalability that makes it a reliable long-term investment for innovative hospitality brands. 

  1. Minimising admin and improving efficiency

Time spent on manual processes is time taken away from enhancing the guest experience. With automation built into financial management, procurement, approvals, and reporting, NetSuite helps hospitality businesses reduce administrative overhead and focus more on strategic activities. 

Our clients consistently report faster month-end closes, better compliance, and improved collaboration across finance teams – thanks to the efficiencies introduced by ERP. 

Your NetSuite ERP journey, backed by trusted experts 

Is choosing an ERP system enough? Not quite. The real key to success lies in choosing the right implementation partner – someone who truly understands your business and industry. 

Implementing ERP isn’t just about technology. It’s about aligning the system with your unique processes, growth plans, and goals. At OSSM, we work closely with hospitality businesses to tailor solutions that fit perfectly. Often, that means recommending and implementing NetSuite ERP because of its flexibility and scalability. 

Our team stays involved every step of the way – from initial planning through to post-go-live support; making sure your staff feel confident, and the system continues to deliver value as your business evolves. 

Choosing the right partner can make all the difference between a complex, frustrating rollout and a smooth, successful transformation. 

What hospitality leaders are saying  

Hospitality leaders across the sector highlight three core outcomes from moving to NetSuite with OSSM: 

• Greater control across properties and regions 
A single version of the truth across all locations leads to better strategic alignment and operational consistency. 

• Faster, more reliable reporting 
Real-time dashboards and automated reporting reduce time-to-insight and empower data-driven decisions. 

• Scalable technology 
As the business grows, NetSuite evolves with it – avoiding the need for costly system replacements or custom development. 

Is it time to upgrade your ERP?   

If you’re relying on manual processes or legacy systems to manage your hospitality business, it may be time to consider a smarter alternative. Modern ERP platforms like NetSuite can reduce inefficiencies, boost transparency, and support growth – all from a secure, cloud-based system. 

The earlier you implement an integrated system, the easier it becomes to scale without creating operational bottlenecks or data silos. 

Whether you’re managing a single hotel or a multinational group, the challenges of finance, procurement, and compliance remain complex. OSSM has the experience and sector knowledge to help you simplify those complexities and move forward with confidence. 

With years of experience supporting leading hospitality brands, we know what it takes to deliver an ERP that works – not just today, but for the long term. 

Get in touch with OSSM to start your NetSuite ERP journey.  

About the Author

Picture of Ray Ryan

Ray Ryan

Ray Ryan is the CEO of the Noledge Group.

With over 30 years of experience in the software industry, Ray's expertise spans from Unix systems to modern cloud ERP solutions. As CEO, he leads the Noledge Group in delivering cutting-edge technology that simplifies business operations for our clients.

Young field technician using a tablet while working on-site in a skytrain environment, illustrating the use of the best field service management software for mobile teams.

Finding the Best Field Service Management Software for Small and Medium Sized Businesses

Young field technician using a tablet while working on-site in a skytrain environment, illustrating the use of the best field service management software for mobile teams.

Running a business with field-based teams means staying on top of countless moving parts – from job scheduling and inventory management to invoicing and customer support. When your staff are out in the field, time is money, and any inefficiencies can impact service quality, cash flow, and customer satisfaction. 

The problem? Many businesses rely on disconnected systems – spreadsheets, manual forms, or single-purpose apps. While these might work at the start, they can quickly lead to data silos, errors, and slowdowns as your business grows. 

At OSSM, we’ve seen how the right technology can transform operations. That’s why we recommend NetSuite ERP as the best field service management software for small and medium sized businesses who want to modernise operations, boost efficiency, and prepare for growth. 

Why SMEs need integrated field service management (FSM) 

Many SMEs (Small and Medium-sized Enterprises) start with a mix of tools to manage their operations – but as the business grows, this approach quickly becomes inefficient. A patchwork of tools can create real problems: 

Teams waste time re-entering data across systems 

Technicians arrive at jobs without full information 

Customer service suffers from delays and miscommunication 

Business owners lack visibility into performance and profitability 

An integrated solution like NetSuite consolidates these processes into one unified platform – making it easier to coordinate teams, deliver great service, and scale effectively. 

NetSuite ERP: A unified platform for field service businesses 

Unlike standalone FSM tools that only handle scheduling or dispatch, NetSuite ERP brings together your entire operation – connecting service delivery with inventory, finance, CRM, and reporting. It’s built for growing businesses that need more than just the basics. 

1. Everything connected in one system

NetSuite’s digital field service management system links job scheduling, inventory management, billing, and customer data – all in real time. When a technician completes a job, the system automatically updates inventory, triggers invoicing, and logs service history. That means less admin, fewer errors, and faster cash flow. 

2. Mobile tools for field teams

Your technicians are always on the move. NetSuite’s mobile app equips them with: 

Job schedules and service history 

Customer details and equipment records 

Inventory availability 

Digital forms and photo capture 

Signature collection for proof of service 

This eliminates paperwork delays and gives your field staff everything they need to do the job right – first time. 

3. Smart scheduling that saves time

NetSuite’s visual scheduling board makes it easy to assign jobs based on location, technician skills, and availability. This helps you: 

Reduce travel time and fuel costs 

Improve first-time fix rates 

Prioritise urgent jobs 

Make the most of your team’s day 

For businesses with limited resources, these gains make a big impact. 

4. Real-time insights for smarter decisions 

With NetSuite, all your data lives in one secure cloud-based system. This gives you instant access to performance dashboards and detailed reports – covering everything from job completion rates and technician productivity to revenue, margins, and customer trends. 

You’ll spend less time piecing together reports and more time making informed decisions that drive growth. 

5. Stay compliant without the headaches 

Many field service sectors face regulatory requirements, from health and safety to service documentation. NetSuite includes built-in compliance tracking and audit trails, so you can stay on top of requirements without drowning in paperwork. 

6. Scalable technology that grows with you 

NetSuite is designed to grow alongside your business. Start with core field service functionality, then add modules for advanced financials, multi-location management, or deeper customer analytics as you expand. This future-proofs your investment and ensures you won’t outgrow your software. 

Key benefits at a glance 

As a trusted Oracle NetSuite Partner, OSSM works closely with growing businesses across Ireland. We understand that no two businesses are alike – that’s why we tailor every implementation to your specific processes, goals, and industry needs. With OSSM, you’ll get: 

A solution configured for your workflows 

Expert-led implementation and training 

Ongoing support as your business evolves 

Additionally, for growing businesses with field service operations, NetSuite offers a powerful combination of functionality, flexibility, and future-readiness. It delivers unmatched value by offering: 

Fully integrated operations (finance, scheduling, inventory, CRM) 

Real-time data and mobile access for field teams 

Intelligent scheduling and dispatch 

Better visibility and reporting 

Built-in compliance tracking 

Scalable, cloud-based technology 

That’s why we confidently position it as the best field service management software for small and medium sized businesses who want to operate smarter and grow faster. 

Ready to Take the Next Step? 

Choosing the right software is more than a tech decision – it’s a strategic move for your business. With NetSuite and OSSM, you get a solution that works today and evolves with you tomorrow. 

Book your personalised demo today: 

  • 📞 Dublin: +353 (0) 1 811 3811 
  • 📞 Belfast: +44 (0) 28 9002 3539 

Let OSSM show you how the right technology can turn your business into a more connected, efficient, and profitable operation. 

About the Author

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Naren Sompalli

Naren holds a Bachelor of Engineering degree from BNM Institute of Technology. As a NetSuite specialist, he is involved in implementation at OSSM, collaborating with a team of experienced consultants. Naren conducts workshops for solution implementation and delivery, providing technical support and expertise.

Manufacturing professionals reviewing production data on a laptop in a factory, illustrating the benefits of the Best ERP for Manufacturing with real-time visibility and operational control.

The Best ERP for Manufacturing: Why NetSuite Dominates the Manufacturing Software Systems Landscape in 2025

Manufacturing professionals reviewing production data on a laptop in a factory, illustrating the benefits of the Best ERP for Manufacturing with real-time visibility and operational control.

Manufacturing companies face unprecedented challenges. Rising customer expectations, supply chain complexities, cost pressures, and the relentless demand for operational excellence are pushing manufacturers to their limits. At OSSM, we’ve witnessed these struggles firsthand, which is exactly why we’re proud Oracle NetSuite partners, delivering transformative manufacturing ERP systems that don’t just solve problems but transform operations. 

Our mission is clear: empower companies with the best tools available. Tools that turn operational chaos into competitive advantage. We firmly believe NetSuite Manufacturing stands head and shoulders above other manufacturing software systems, and here’s why. 

NetSuite manufacturing: The game-changer

NetSuite Manufacturing offers a unified cloud-based solution built to support the demands of modern manufacturing. Whether it’s managing complex production schedules, coordinating warehouse operations, or working closely with suppliers, NetSuite provides a single, connected platform to help manufacturers stay in control and make confident decisions. 

Today’s manufacturers need flexibility, agility, and real-time visibility across their operations. Through OSSM’s partnership with blendAPPS, we extend the capabilities of NetSuite to deliver solutions for process manufacturers that drive efficiencies and improve margins. This collaboration enhances the core platform with practical, industry-focused functionality – helping manufacturers simplify complex processes and focus on driving innovation and growth. 

Why manufacturers choose NetSuite over other manufacturing software systems 

Greater visibility and control across your supply chain 

NetSuite gives manufacturers greater visibility and control across the supply chain. By replacing disconnected systems with one unified platform, it supports better collaboration with suppliers, improves material flow, reduces delays, and helps teams respond quickly to changing market demands. With full transparency across every stage, manufacturers are better equipped to build more resilient and efficient operations. 

Smarter inventory control for manufacturers 

Inventory plays a critical role in the success of any manufacturing operation. Too much stock ties up cash and increases overheads, while too little can lead to delays and lost sales. NetSuite helps manufacturers strike the right balance with real-time inventory tracking, demand forecasting, and automated reordering. The result is better stock control, more reliable order fulfilment, and reduced waste across the business. 

Precision production planning and scheduling 

NetSuite gives manufacturers the tools to plan production with greater accuracy and confidence. By bringing together data on supply, demand, capacity, and available resources, it helps create realistic, data-driven schedules in real time. This improves delivery performance while making better use of both people and equipment -supporting more efficient operations and stronger margins. 

Non-negotiable quality control 

Product quality isn’t optional; it’s your reputation on the line. NetSuite enables manufacturers to implement comprehensive quality control processes throughout every production stage. Real-time quality data tracking and analysis, rapid issue identification, and seamless compliance with industry standards protect and enhance your company’s reputation. This proactive approach ensures exceptional quality while building unshakeable customer trust through consistent, reliable products that exceed expectations every single time. 

True end-to-end visibility 

We believe NetSuite’s greatest strength lies in delivering complete, real-time visibility across the entire manufacturing lifecycle. By integrating inventory management, production planning, procurement, order management, and financials within a single, unified platform, this visibility transforms decision-making, accelerates response times, and increases accountability throughout your organisation. 

Unlimited scalability 

Whether you’re a growing startup or a global manufacturing giant, NetSuite scales seamlessly with your company. Its modular design allows you to add capabilities precisely when needed, ensuring your ERP system remains a strategic asset rather than a constraint as you expand. 

Tailored manufacturing solutions that work 

At OSSM, we know that no two manufacturing businesses are the same. That’s why, through our partnership with blendAPPS, we deliver NetSuite solutions designed specifically to address the challenges manufacturers face. These enhancements include: 

End-to-end tracking and traceability for full product lifecycle visibility 

Built-in quality management tools to maintain high standards and meet compliance 

Simplified regulatory documentation and reporting 

Integrated labelling and barcoding to support efficient warehouse and inventory processes 

These features help manufacturers manage complexity more effectively by removing the need for multiple disconnected systems and supporting smoother, more efficient operations. 

We combine deep manufacturing knowledge with hands-on ERP experience to guide you every step of the way – from implementation to long-term support. 

We take the time to understand your business, configure the system to suit your needs, and ensure a smooth rollout with full training and ongoing assistance. 

In a competitive industry, manufacturers need more than just software. They need a reliable partner that can help them unlock long-term value from their ERP investment. With OSSM, you gain both. 

Let’s Talk About Your Manufacturing Goals 

If you’re ready to improve efficiency, support growth, and gain better control across your operations, we’re here to help. 

Get in touch with us today to learn how NetSuite Manufacturing can support your business – backed by expert guidance from a trusted implementation partner. 

About the Author

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Rob Van Der Velden

Rob Van Der Velden is a Consultant at OSSM, specialising in NetSuite implementation project management. He oversees the entire process from pre-sales to training, with expertise in Manufacturing, Project Management, Service Management, CRM, and Distribution & Warehouse Management. Rob excels in workshops, process definition, data migration, customisation, and change management, providing strategic guidance to optimise business processes.

Finance professional in a modern Dublin office planning strategy on a glass board with a tablet in hand, symbolising the real-time insights and NetSuite ERP benefits driving business growth in Ireland.

Powering Financial Growth in a Complex Market

Finance professional in a modern Dublin office planning strategy on a glass board with a tablet in hand, symbolising the real-time insights and NetSuite ERP benefits driving business growth in Ireland.

Finance teams are being tested like never before. Rising costs, tightening compliance, unpredictable supply chains, and shifting customer expectations are reshaping how organisations operate and grow. 

While these pressures may seem disruptive, they’re also powerful catalysts for transformation. They offer finance leaders an opportunity to rethink not just how they manage numbers, but how they drive value. 

Think of how far we’ve come: from manual spreadsheets to cloud-native systems, from static month-end reports to real-time dashboards, from reactive processes to proactive forecasting. This isn’t just digital progress; it’s a reinvention of finance as a strategic force within the organisation. 

At the heart of this shift? Smarter financial management, powered by connected systems that do more than automate. They give finance leaders clarity, control, and the confidence to drive decisions. NetSuite is one such platform – trusted by organisations across sectors to navigate complexity while unlocking scalable, sustainable growth. 

Navigating uncertainty with clarity

Whether you’re overseeing the finances of a construction company juggling multiple projects, a field service operation managing technicians and SLAs, or a distribution business working with tight margins – visibility is everything. 

Without clear, accurate, real-time insight, strategy stalls. Errors compound. Opportunities are missed. And finance teams are left firefighting instead of forecasting. 

NetSuite changes that. 

By unifying data across departments, from finance and procurement to inventory and operations; NetSuite gives finance leaders a single, trusted source of truth. That means faster closes, easier compliance, clearer cash flow insights, and the ability to pivot with speed when market conditions change. 

At OSSM, we work with businesses across Ireland to implement NetSuite in a way that fits their sector, their systems, and their strategy. We don’t just bring software, we bring sector experience, technical know-how, and a deep understanding of what today’s finance teams need to succeed. 

Building Stronger Foundations with NetSuite ERP Benefits 

Every organisation operates within its own reality – shaped by its sector, customer base, processes, and goals. That’s why OSSM’s approach focuses on delivering the NetSuite ERP benefits that matter most to each organisation’s specific goals and requirements. 

We tailor NetSuite to the specific needs of your finance team. From custom dashboards that show project profitability in real-time to automated approval workflows and audit trails for compliance-heavy industries, we design finance-first solutions that reflect how you actually work. 

And because our team is based locally in Dublin and Belfast, we provide hands-on, personal support at every stage of your growth. 

Empowering teams to lead the change

Technology alone doesn’t transform finance. People do. 

One of the biggest blockers to ERP success isn’t technical, it’s cultural. If finance teams aren’t confident in the tools they’re using, systems won’t be fully adopted, and value will be lost. 

That’s why OSSM takes user adoption seriously. Our NetSuite training programmes are designed specifically for finance users. We focus on what matters most – from daily processes like invoice management and bank reconciliations, to more strategic tasks like forecasting and reporting. 

When teams understand the “why” behind the system, not just the “how” – they’re better equipped to use it as a driver of strategic change, not just a back-office tool. 

Staying future-fit with proactive support 

Finance doesn’t sleep, and neither should your systems. Whether you’re preparing for audit, managing end-of-month close, or reconciling hundreds of transactions a day, you need performance you can count on. 

That’s why our relationship with customers doesn’t stop at go-live. We provide ongoing NetSuite support and regular health checks to ensure your system continues to deliver long after implementation. 

We don’t just fix problems, we anticipate them. From flagging underused modules to optimising integrations or flagging potential process gaps, our support is built around helping your finance team stay ahead of what’s next. 

Innovation that solves real finance problems  

True innovation in finance isn’t about bells and whistles; it’s about solving real problems better. 

At OSSM, our in-house development team extends NetSuite with powerful customisations and add-ons designed around real-world needs. From sector-specific reporting packs to complex approval chains, bank integrations, or budget forecasting tools, we build what your finance team needs to work smarter. 

This ability to tailor NetSuite means your finance function can keep pace with the rest of the business, no matter how your operations evolve. 

Financial growth that’s built to last 

As industries continue to face uncertainty, finance teams are stepping up to play a more strategic role in driving resilience, growth, and innovation. 

Whether you’re looking to modernise financial operations, improve cross-department visibility, or future-proof your organisation’s performance, we’re ready to help. 

Let’s talk about how NetSuite, delivered by OSSM, can unlock smarter financial growth for your business. 

About the Author

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Roger Gribbin

Roger Gribbin is an IT professional with over 25 years of experience in various roles, involving assisting customers with selection projects for ERP, CRM, and BI, as well as hands-on implementation and project management in medium-sized organisations in Ireland. He currently serves as the Sales Director for the Noledge Group.

NetSuite ERP Benefits in construction

Why NetSuite ERP is the smart choice for AI-driven business insights

NetSuite ERP Benefits in construction

Artificial Intelligence (AI) is being increasingly integrated into business functions across multiple industries. It can save time by carrying out traditionally time-consuming tasks, assist with data-based decision-making, and help to improve business operations. 

Enterprise Resource Planning (ERP) is a key area that is seeing rapid AI acceleration and, according to a 2023 survey by IDC, over 65% of organisations believe that AI is critical to their ERP system. This highlights that businesses need to embrace and invest in AI solutions to remain competitive and keep pace with the rate of change. 

Oracle’s leading NetSuite ERP system aims to deliver a significant boost in productivity for customers by embedding AI capabilities deeply within the solution. Here are seven reasons why NetSuite’s AI-powered ERP platform, delivered by OSSM, is the intelligent choice to improve processes and leverage insights for your business.  

1. Seamless AI integration 

NetSuite is seamlessly integrating AI across its platform, and these rollouts require no further training or installations for users. NetSuite’s AI tools are accessible to everyone, fully embedded, and available immediately. ‘Ask Oracle’ is one of NetSuite’s latest features, which allows natural language searches to make AI-powered commands much more efficient.  

2. Customisable AI features 

NetSuite’s AI capabilities are fully customisable and flexible to allow businesses to use their own application programming interfaces (APIs) to suit their individual needs. Users have the option to modify the AI features depending on their workflows and processes within the dynamic NetSuite ERP platform. With the in-built SuiteScript GenAI, developers can further customise the AI capabilities to create unique and bespoke solutions for businesses. 

While Text Enhance may seem like a smaller feature, it works in tandem with Prompt Studio to help users craft meaningful AI-generated content. This provides a simple starting point for AI-assisted communications and documentation. 

3. AI and data-driven decision-making  

Leveraging their organisational data can help businesses to make informed decisions quickly and accurately using AI. SuiteAnalytics Assistance, another of NetSuite’s AI-driven tools, can assist users in analysing data and building reports based on the results. While SuiteAnalytics Assistant is expected to become more widely available in the next release, it shows NetSuite’s direction in enabling smarter, more intuitive analytics capabilities.  

It can aid in strategic decision-making without needing in-depth technical expertise. In addition, the Financial Exception Management tool can help to detect financial anomalies to help businesses avoid costly errors and make smarter financial decisions.  

It’s also worth noting NetSuite’s continued investment in tools like NSPB (NetSuite Planning and Budgeting) and NSAW (NetSuite Analytics Warehouse). These platforms represent where much of the AI innovation is currently focused, offering powerful forecasting, budgeting, and reporting functionality. 

NSAW acts as a robust data warehouse – similar to tools like Power BI, that enables businesses to pull in data from external sources or spreadsheets and gain deeper insights across their operations. 

4. Efficiency at the core 

The foundation of NetSuite’s AI capabilities is efficiency. Core business functions such as finance, supply chain, and sales can be easily automated and optimised using AI. This helps to reduce manual workloads, while also helping to uncover deeper or hidden trends. For example, the Supply Chain Control Tower can increase visibility of bottlenecks and supply disruptions, which helps businesses to quickly identify and proactively react to issues that arise.  

5. Enhanced personalisation 

NetSuite’s AI-driven Intelligent Item Recommendations function allows businesses to create personalised suggestions for customers, using data insights to recommend products or services based on historical behaviours. AI-driven personalisation creates a more well-rounded customer experience, ultimately leading to increased growth and loyalty. It can also support business’ upselling and cross-selling opportunities.  

6. Built for the future

Built on Oracle Cloud Infrastructure (OCI), NetSuite’s AI is supported by industry-standard security and scalability. Businesses have the flexibility to scale and grow, safe in the knowledge that their data is secure. The high standards within OCI give businesses peace of mind, supporting innovation and enabling them to focus on future planning. 

7. Real-time interaction and accessibility 

NetSuite is making AI accessible to an increased number of users by allowing direct interaction with the platform. Users can input commands or ask questions in a conversational way, empowering businesses to harness the power of AI without needing technical expertise.  

To sum up… 

Among the many NetSuite ERP Benefits for businesses, the platform provides highly efficient, customisable, and seamless AI features and integrations. A key part of the future of business is undoubtedly AI, and this AI-powered ERP platform provides a cost-efficient and data-driven way to help businesses to grow, innovate, and thrive in the modern digital landscape.  

Find out more about how OSSM, Oracle NetSuite Consulting Partners, can drive success for your business with the NetSuite ERP platform by contacting us today.

About the Author

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Brian Doherty

Brian is an accomplished Project Manager with a background in the ERP software industry. He possesses expertise in Business Process, Sage Products, NetSuite, Requirements Analysis, and Technical Support. As the NetSuite Systems Design Specialist of OSSM, Brian has directly implemented or been involved in the implementation of NetSuite ERP cloud-based software in various businesses across multiple sectors.