Field Service Management
Overview
Many field service organisations struggle to find one solution that looks after everything form order confirmation, project scheduling, dispatch and inventory, to time sheets, billing, marketing and customer service.
However, NetSuite’s award-winning field management solutions leverage native NetSuite functionality with scheduling and dispatch, customer asset management and a simple to use mobile app, to deliver a truly comprehensive field service management solution.
At OSSM, we can use the world’s #1 Cloud ERP software system to bring unprecedented efficiency, flexibility and business intelligence to your field service management.
As a leading NetSuite Solution Provider, we can help you integrate the world’s most deployed cloud ERP system quickly and cost-effectively and bring a new level of intelligence to what you do and how.
Benefits to Your Business
Built directly into NetSuite as a native application.
Leverages core NetSuite functionality to create a completely unified solution.
Measures results to improve technician efficiencies, reduce costs and increase service revenue.
Implements the best practice workflows and processes in the office and in the field.
Includes simple and easy-to-use job scheduler that tracks jobs and technicians in real-time.
Provides you with real-time job analytics.
Reduces paperwork and manual data entry.
Complies with relevant Health & Safety regulations.
Includes an easily-configured mobile app with in-depth reporting and analytics.
Our Products
NextService
The industry’s most flexible and powerful field service solution allows you to increase your service revenues and improve your operational efficiency across Customer Engagement, Schedule & Dispatch, Work Order Management, Asset Management, Inventory & Returns, Field Mobility and more.
NetSuite SRP
NetSuite Services Resource Planning (SRP) is an end-to-end cloud-based solution for service and project-based organisations that sits perfectly in traditional project-based markets such as software and management consulting as well as advertising agencies and IT consultancy firms.
NextService
The industry’s most flexible and powerful field service solution allows you to increase your service revenues and improve your operational efficiency across Customer Engagement, Schedule & Dispatch, Work Order Management, Asset Management, Inventory & Returns, Field Mobility and more.
Customer Stories
Sheila Dunleavy, Project Manager, KTL
At the ERP HeadtoHead Virtual Event in 2020, Sheila Dunleavy, Project Manager in KTL shared her NetSuite project roll-out experiences including the project implementation. Take a look here.....
Sheila Dunleavy, Project Manager - KTL
In this video, Sheila shares her insights into the KTL internal NetSuite project roll-out and her key learnings from the project as a whole.Â
Sheila Dunleavy, Project Manager, KTL
At the ERP HeadtoHead 2020, Sheila Dunleavy Project Manager at KTL shared her insights into their internal NetSuite project roll-out. In this video Sheila shared explained why they selected NetSuite Software with NetSuite Solution Provider OSSM.
What is NextService?Â
What is NextService and how can integrating NextService with your NetSuite solution transform your field service management?Â
Sprintquip - Cash Handing Solutions provider
Steven Basford, Systems GM of Sprintquip, advises how bringing in NextService as part of their NetSuite solution has given them much greater overall control of their field service team.Â
Help & Advice
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