NetSuite CRM

NetSuite CRM

NetSuite CRM (Customer Relationship Manager) is a robust customer relationship management solution that provides you with a complete 360-degree view of your customer relationships in real-time. Powerful and popular, it covers everything from lead management and forecasting, to marketing automation and case management.

It sits right in the heart of your ERP system as a standalone solution that joins all the dots in your customer relationship management cycle. Replacing manual systems, it’s a revolutionary automated technology solution that allows you to respond better, quicker and more regularly than ever before.

 NetSuite CRM brings unprecedented efficiency, flexibility and business intelligence to your customer relationship management. As a leading NetSuite Solution Provider, OSSM are here to help you integrate it into your way of working quickly and cost-effectively, so that you get new level of intelligence in what you do and how.

Key Benefits


Sales Force Automation

See all leads and opportunities and keep track of all communications and activities, in one click.

Sales Forecasting

Decide how you want to forecast your sales pipeline, with weighted probability forecasting for increased accuracy.

Marketing Automation

Capture leads from multiple sources and then execute and statistically track your marketing campaigns.

Customer Service and Support

In-built case management supports routing and tracking by product, issue, case type, customer etc.

Reporting and Analytics

Get KPI score cards, sales versus target reporting and valuable marketing and customer service metrics.

Application Integration

Integrates with popular applications such as MailChimp, Hubspot, Eventbrite and HootSuite.

Sales Force Automation

See all leads and opportunities and keep track of all communications and activities, in one click.

Sales Forecasting

Decide how you want to forecast your sales pipeline, with weighted probability forecasting for increased accuracy.

Marketing Automation

Capture leads from multiple sources and then execute and statistically track your marketing campaigns.

Customer Service and Support

In-built case management supports routing and tracking by product, issue, case type, customer etc.

Reporting and Analytics

Get KPI score cards, sales versus target reporting and valuable marketing and customer service metrics.

Reporting and Analytics

Integrates with popular applications such as MailChimp, Hubspot, Eventbrite and HootSuite.

Looking for a NetSuite integrated app solution?

Help & Advice


Looking to take the next step with NetSuite?

TALK TO US