NetSuite ProductsField Service Management

Digital Field Service Management

NetSuite Field Service Management is a powerful Digital Field Service Management solution that gives growing businesses the flexibility and control to manage every part of their field operations. From increasing service revenue to improving efficiency, it equips your team to deliver better service – anytime, anywhere.

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Revolutionary cloud solutions for real-time business management.
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Adapting to industry challenges through partnership.

Supporting the Field Service Management Industry with NetSuite

NetSuite supports the Field Service Management Industry with a comprehensive field service management solution that covers every part of the operation. From marketing and customer engagement to order confirmation, inventory, scheduling, and dispatch – NetSuite brings it all together. It also takes care of timesheets, expenses, billing, job costing, revenue recognition, reporting, and customer service – helping your team stay efficient and connected at every stage.

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Voices of Success: What Our Customers Say About Us!

Their knowledge of Sage 200, plus their powerful Connections software, has enabled us to gain significant time savings and enhanced efficiency which are key to enabling us to scale our business profitably.
Exploring Client Success Stories with OSSM's NetSuite Solutions.

Finance Director

Alex Mortimer
Their knowledge of Sage 200, plus their powerful Connections software, has enabled us to gain significant time savings and enhanced efficiency which are key to enabling us to scale our business profitably.
Exploring Client Success Stories with OSSM's NetSuite Solutions.

Finance Director

Alex Mortimer
Their knowledge of Sage 200, plus their powerful Connections software, has enabled us to gain significant time savings and enhanced efficiency which are key to enabling us to scale our business profitably.
Exploring Client Success Stories with OSSM's NetSuite Solutions.

Finance Director

Alex Mortimer
Their knowledge of Sage 200, plus their powerful Connections software, has enabled us to gain significant time savings and enhanced efficiency which are key to enabling us to scale our business profitably.
Exploring Client Success Stories with OSSM's NetSuite Solutions.

Finance Director

Alex Mortimer

Benefits of NetSuite Field Service Management -
Power Up Your Business.

At OSSM, we’re here to make your Field Service Management  journey as simple as possible by integrating this solution into your business framework. Working together with our team, our approach ensures a swift, efficient, and cost-effective transition, enabling you to propel your business to the next level.

Better Reporting & Analytics

NetSuite Field Service Management provides over 50 reports “as standard” so you can report on assets, jobs, service history and more.  

Easier Scheduling & Dispatch

NetSuite Field Service Management gives you the flexibility to schedule teams or individuals within NetSuite with colour coded jobs so you can ensure that jobs are scheduled by priority.  

Full Inventory Management

Full management and tracking of all items used so you can reduce missing parts and therefore reduce unnecessary costs.  

Task and Job Creation

Create works orders for all types of job from warranties and repairs to installations and maintenance.  

Field Service Management App

Empower your technicians with a mobile field service management app that gives them access to job schedules, asset history, and inventory anytime, anywhere.

Asset Management

Keep track of all customer assets including historic assets and items that have been moved to a new location. 

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5 Reasons to Choose Field Service Management
for Your Business

Fully Integrated

The NetSuite Field Service Management solution was built inside of NetSuite so you can be sure that this is the best-in-class field service solution.

Customer Retention

Customers are better serviced by a team who use the facilities within the NetSuite Field Service Management solution so you can ensure your customers stay with you. 

Customer Experience

Technicians using the app will have access to a comprehensive customer service history, which enhances their ability to achieve first-time fixes and deliver more efficient customer service.

Field Mobility

With access to a field service management app, your technicians can view their scheduled jobs, access maintenance history, and check available inventory while on the go.

Go Green

With digital forms and data capture, you can almost fully eliminate the use of paper.

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Learn more about NetSuite

Explore the depth and power of NetSuite ERP in this brochure, where you’ll discover its robust reporting capabilities, gaining a deeper understanding of how it delivers financial visibility. Learn how it drives enhanced business performance and delve deeper into the insights that NetSuite can provide.

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