Customer Engagement Platform

customer engagement platform

With more and more businesses looking to move onto the cloud, customer engagement is an essential piece of the equation. It’s not simply about having an IP telephony system to answer calls, it’s about centralising and streamlining your lead management and customer engagement, all from the one place. And that place is SayHello.

SayHello unlocks the power of NetSuite CRM, turning it into an even more powerful sales and support tool.  With SayHello and NetSuite, you can operate your entire business in the cloud. Calls are answered and forwarded to your colleagues anywhere; inbound leads and customer cases are automatically logged in NetSuite from the initial inbound call; engage with website visitors through text and phone chat for a more professional and personalised customer experience.

As a leading NetSuite Solution Provider, OSSM can have it up and running in your business quickly and cost effectively, so you can benefit from it from day one.

Key Benefits


Enhanced Netsuite

SayHello turns your NetSuite CRM platform into an even more powerful sales and support tool.

Click-to-Call

No need to pick up the phone, just click on the Call button in NetSuite to get the conversation flowing with your customers and prospects.

Engages Customer

Easily engage with your customers in real time by voice, live chat, video, email or SMS through unified dashboards.

Automates Record Creation

new leads and customer cases are automatically created in NetSuite from the initial inbound call, saving valuable time.

Mordernises Communication

Replace or incorporate legacy phone systems into a centralised, modern and 100% cloud communications tool.

Engages Website Users

Go one step further and engage with visitors to your website via text or phone chat for a more personalised and consultative experience.

Enhanced Netsuite

SayHello turns your NetSuite CRM platform into an even more powerful sales and support tool.

Click-to-Call

No need to pick up the phone, just click on the Call button in NetSuite to get the conversation flowing with your customers and prospects.

Engages Customer

Easily engage with your customers in real time by voice, live chat, video, email or SMS through unified dashboards.

Automates Record Creation

new leads and customer cases are automatically created in NetSuite from the initial inbound call, saving valuable time.

Mordernises Communication

Replace or incorporate legacy phone systems into a centralised, modern and 100% cloud communications tool.

Engages Website Users

Go one step further and engage with visitors to your website via text or phone chat for a more personalised and consultative experience.

Discover how we can help your business!

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