Integrated AppsField Service Management

Field Service Management

Next Service stands as the epitome of flexibility and power in the Field Service Management sector. It is the number one mobile field service solution designed to elevate your service revenues, enhance operational efficiency, and ultimately provide comprehensive management for your entire field service organisation. 

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Streamlining Your Business for Success

Harnessing the inherent capabilities of NetSuite, this solution checks numerous boxes across marketing, customer engagement, order confirmation, inventory management, project scheduling, and dispatching. As a comprehensive field service management solution, it also encompasses timesheets and expense management, billing, job costing, revenue recognition, reporting, and customer service. 

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Voices of Success: What Our Customers Say About Us!

Their knowledge of Sage 200, plus their powerful Connections software, has enabled us to gain significant time savings and enhanced efficiency which are key to enabling us to scale our business profitably.
Exploring Client Success Stories with OSSM's NetSuite Solutions.

Finance Director

Alex Mortimer
Their knowledge of Sage 200, plus their powerful Connections software, has enabled us to gain significant time savings and enhanced efficiency which are key to enabling us to scale our business profitably.
Exploring Client Success Stories with OSSM's NetSuite Solutions.

Finance Director

Alex Mortimer
Their knowledge of Sage 200, plus their powerful Connections software, has enabled us to gain significant time savings and enhanced efficiency which are key to enabling us to scale our business profitably.
Exploring Client Success Stories with OSSM's NetSuite Solutions.

Finance Director

Alex Mortimer
Their knowledge of Sage 200, plus their powerful Connections software, has enabled us to gain significant time savings and enhanced efficiency which are key to enabling us to scale our business profitably.
Exploring Client Success Stories with OSSM's NetSuite Solutions.

Finance Director

Alex Mortimer

Benefits of Next Service -
Power Up Your Business.

At OSSM, we’re here to make your Field Service Management  journey as simple as possible by integrating this solution into your business framework. Working together with our team, our approach ensures a swift, efficient, and cost-effective transition, enabling you to propel your business to the next level.

Better Reporting & Analytics

Next Service provides over 50 reports “as standard” so you can report on assets, jobs, service history and more.  

Easier Scheduling & Dispatch

Next Service gives you the flexibility to schedule teams or individuals within NetSuite with colour coded jobs so you can ensure that jobs are scheduled by priority.  

Full Inventory Management

Full management and tracking of all items used so you can reduce missing parts and therefore reduce unnecessary costs.  

Task and Job Creation

Create works orders for all types of job from warranties and repairs to installations and maintenance.  

Automated Returns

Automate the returns process from out in the field, ensuring better customer service.

Asset Management

Keep track of all customer assets including historic assets and items that have been moved to a new location. 

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5 Reasons to Choose Field Service Management
for Your Business

Fully Integrated

The Next Service FSM solution was built inside of NetSuite so you can be sure that this is the best-in-class field service solution.

Customer Retention

Customers are better serviced by a team who use the facilities within the Next Service solution so you can ensure your customers stay with you. 

Customer Experience

Technicians using the app will have access to a comprehensive customer service history, which enhances their ability to achieve first-time fixes and deliver more efficient customer service.

Field Mobility

With access to a mobile app, your technicians can see their scheduled jobs, maintenance history and have access to inventory on the go.

Go Green

With digital forms and data capture, you can almost fully eliminate the use of paper.

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Learn more about NetSuite

You will witness the depth and power of its reporting, gaining a greater understanding of how it provides financial visibility. Discover how it drives improved business performance and have your questions answered by experts.

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