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NetSuite CRM software can help you increase
sales and marketing productivity

use NetSuite CRM stand-alone
or as part of integrated ERP solution

Use NetSuite CRM software to help you run organised and efficient sales and marketing teams

Use NetSuite CRM stand-alone or as part of your integrated NetSuite ERP solution

From lead and opportunity through to sales order management, upsell, renewals, and service, NetSuite CRM software manages the entire process. In addition to advanced sales force automation (SFA), customer support, and marketing automation, NetSuite CRM software delivers capabilities well beyond those offered by traditional CRM software systems, including quotes, order management, commissions, sales forecasting, and more, all in one comprehensive cloud CRM software solution.

NetSuite CRM

NetSuite CRM Software - Key Benefits

  • Clear visibility into sales, service and marketing performance
  • Streamlines quote-to-order processes
  • Elevates productivity with a 360-degree view of your customers
  • Improves sales performance through forecasting, upsell and commission management
  • Drives collaboration with partners
  • Increases customer service productivity and reduces case resolution times
  • Manage multinational sales and services organisations, with Global CRM.

NetSuite CRM - Videos

NetSuite CRM + ERP Capabilities -- Lead to Cash

NetSuite CRM - Downloads

White Papers

The Convergence of CRM and Ecommerce

A Buyer's Guide to CRM

Sales Force Automation

Optimise sales processes with complete opportunity management, and get powerful tools to drive performance including sales forecasting, commission management, upsell management and more.

Partner Relationship Management

Improve collaboration with partners through partner relationship management (PRM) that delivers joint marketing campaigns, joint lead management, partner commissions and order processing.


Comprehensive support for mobile devices—iPhone, iPad, BlackBerry or Windows Mobile—ensures that your employees can access NetSuite when and where they need it.

Customer Service Management

Drive service with complete case and escalation management, and accelerate service with knowledge base management, customer self-service and more.

Marketing Automation

Grow faster with almost unlimited customer segmentation and targeting capabilities, email marketing and true marketing program ROI analysis.

CRM Analytics and Reporting

Fingertip access into sales, marketing and customer service information lets you measure and optimize performance—you even get back-office metrics for total business visibility.